Information Technology Class 10 UNIT-1 NOTES [2020–21]
Information Technology [IT] Class 10 code- 402 Unit- 1 Communication Skills Topicwise notes pdf and video lectures are in this post.
There are two parts in your course of IT class 10, First is PART A EMPLOYABILITY SKILLS and the second one is the PART B SUBJECT SPECIFIC SKILLS. This Unit- 1 COMMUNICATION SKILLS, is a part of PART- A Employability Skills.
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There are 7 sessions in the first unit- Communication Skills.
Session 1- Methods of Communication.
This session includes-
Three important parts of communication- Transmitting, Listening, and Feedback.
Then, the various elements of the communication cycle- Sender, Message, Channel, Receiver, And Feedback.
Lastly, the various methods of communication- Face to Face communication, E-mails, Posters, Business meetings, and other methods.
Session 2- Verbal Communication.
This session includes-
Types of verbal communication- Interpersonal Communication, Written Communication, Small Group Communication, and Public communication.
The advantage of verbal communication- It is an easy mode of communication in which you can exchange ideas by saying what you want and get a quick response. Verbal communication also enables you to keep changing your interaction as per the other person’s response.
Disadvantages of verbal communication- Since verbal communication depends on written or spoken words, sometimes the meanings can be confusing and difficult to understand if the right words are not used.
Session 3- Non-verbal Communication.
This session includes-
The Various type of Non-Verbal Communication- Gestures, Expressions, and Body language.
Visual Communication- It involves interchanging messages only through images or pictures and therefore, you do not need to know any particular language for understanding it.
Session 4- Communication Cycle and the Importance of Feedback.
This Session Includes-
Types of Feedback- Positive Feedback, Negative Feedback, and No Feedback.
Importance of Feedback- It validates effective listening, It motivates the sender, It boosts learning and, It improves performance.
Session 5- Barriers to Effective Communication.
This Session Includes-
Types of Barriers to Effective Communication- Physical Barrier, Linguistic Barriers, Interpersonal Barrier, and Organisational Barrier.
Ways to overcome barriers to effective communication- Use simple language
• Do not form assumptions on culture, religion, or geography
• Use visuals
• Take help of a translator to overcome differences in language
- Be respectful of other’s opinions
Session 6- Writing Skills — Parts of Speech.
This Session includes-
Rule of Capitalisation- The ‘TINS’ rule of Capitalisation.
Punctuation- It includes Comma, Fullstop, Question Mark, Exclamation mark, etc.
Basic Parts of Speech- It includes- Noun, Pronoun, Adjective, Verb, and Adverb.
Supporting parts of Speech- It includes- Articles, Conjunction, Interjection, and Prepojition, etc.
Session 7- Writing Skills — Sentences.
This session includes-
Parts of a Sentence- A sentence has three parts- Subject, Verb, and Object.
Active and Passive Sentences- Sentences, where the subject does an action, are known to be in the Active voice, whereas sentences in which the subject receives an action are known to be in the Passive voice.
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